Speak or Scan – Tesco Groceries for Android launches

Please welcome the newest member of our mobile app family, Tesco Groceries for Android. Yes, I know, you’ve wanted this app to launch for a long time. But the management team, designers and developers were patient, considered, and did things right so that we could launch an app to be proud of.So take my hand […]

Two of our delivery vans are missing…

If you’ve read the post showing the ‘heat map’ of our Tesco.com grocery delivery vans across the UK, you’ll come away with a great feeling that we know where all our vans are. Which is true. The trouble is, the truth can sometimes hurt – in this case there’s something we uncovered in getting the […]

‘Grocery-Grazing’ Tesco App Customers Get More Respect

Over the past week I have been working with my colleagues to tune the Application Programming Interface (API) service that supports communications from all our apps, now that our TV advertising campaign has brought many new customers to the joy of mobile grocery shopping. Anecdotal evidence shows that we can support five times the numbers […]

All change at the top of Tesco.com

Laura Wade-Gery, CEO of Tesco.com is leaving Tesco.com to join the newly formed Tesco UK Board of Directors reporting to our forthcoming new Tesco chief Philip Clarke. Laura’s role is being taken by Ken Towle, currently CEO of Tesco’s China operation. Ken will have the new title ‘Director of Internet Retailing’. Laura leaves after 7 years […]

2010 – The Year We Made Contact…

…with customers on their mobile devices rather than ‘just’ our web site! If I were told to describe the work we did in 2010 in just one adjective, I would say ‘tumultuous’! 2010 was the year everything changed as we focussed our efforts to bring the Tesco online experience to mobile smart phones. You could […]

R&D Christmas Experiment: Tesco Instant – Write-up and Play

OK so it’s live – and achieved using no more than some C#/Java and SQL database skills! It helps me answer the question:  Can I get to a particular product faster than via our standard web offering (of departments, aisles and shelves, or text searching)? Does it for you? Go play at http://www.techfortesco.com/tescoinstant !! The rest […]

The R&D Christmas Project: Tesco.com Grocery Instant

That’s it! The final group of customers are having their groceries delivered before Christmas as this entry publishes – and once again they have entrusted us with delivering their Christmas Day dinner. Yes, Tesco.com grocery customers have once again trusted us provide the ingredients for their most important meal of the year. It’s a huge […]

“I get the message!” says customer sent 25,000 texts

Do you get the impression from this blog that Tesco.com R&D always gets it right? I thought so. Well we do try and look for all the possible technical pitfalls – “Hope for the best, Plan for the worst” is a slogan I cling dearly to when unleashing an application or service on customers when […]

Tesco.com mobile strategy – credit Angela Maurer and her team!

First of all, may I thank Ronan Shields of New Media Age for his great profile article about me, and  Dawinderpal Sahota of Computing  for his excellent article on the same subject – a great piece of work guys 🙂 However, I conclude that anyone reading these articles might be forgiven for thinking that I manage Tesco.com’s entire […]